by Judy on 5/1/2015
This product is terrible. It does not mix up thin enough to pour out pancakes like described in the recipe. It was a big, thick glob. Adding additional water did not help at all. I still tried to grill the pancakes - but they came out raw on the inside. The taste - even of the edges that were "cooked" were horrible. Also, it only comes with 3 or 4 recipes on the label, and I could not find any other recipes online that used this product. It comes with a "money back guarantee", but you have to PAY to ship it back. I shipped back 4 products total and it cost ME $14 to send them all back. Basically, I PAID this company to taste THEIR products. Complete waste. i will not be ordering anything from them again.
Hi Judy, thank you for your feedback. We completely understand your concern regarding the bake mix and apologize for the trouble. You will be contacted by one of our Customer Loyalty Specialist within 24 hours for a resolution. Please know your complete satisfaction is important to us. Thank you and we appreciate your business.
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